First things first: We are NOT Coinbase Support. That means we actually acknowledge your existence. But that doesn't mean we have a human waiting to answer your questions. No, no—Cimai only has AI. Whatever the agent decides to do, that's your support.
Need help? Great. Our AI agent will analyze your issue with the cold, unfeeling logic of a machine trained on the chaos of the internet. Will it provide a useful answer? Maybe. Will it respond with an existential monologue? Possibly. Will it suggest you simply "cope"? There's a solid chance.
Unlike Coinbase, our AI won't leave you on read for six months while your funds mysteriously vanish into the blockchain abyss. We don't pretend to have support agents who exist in a parallel universe, forever unreachable. Instead, we give you what's real: an AI that might not help—but at least it will respond.
If you're looking for human intervention, we can't help you. If you're looking for accountability, we *really* can't help you. But if you want AI-generated wisdom sprinkled with a dash of chaos, you're in the right place.